FAQ and shipping
We want to collaborate. Who do we get in touch with?
Shoot us an email at social@standre.golf for a press kit.
Online Orders
By ordering from standre.golf you agree to the following terms.
We want you to be fully satisfied with your purchase and your experience. If you aren't we want to hear about it. Contact us to let us know how we are doing
Shipping FAQ's
How do you ship packages?
We ship using the United States Postal Service.
How much is domestic shipping?
A flat $5 on most items. Free shipping for orders of $100 and more.
Why is International Shipping so expensive?
We are working really hard to get this cost down, but this is unfortunately what it costs us to ship to most overseas locations. Most of the time we end up losing a bit of money on international shipping when all is said and done. If you can show us a quote for cheaper, reliable shipping to your country, we are happy to look into other options. Unfortunately, we are not responsible for any other fees associated with importing goods to your country. If you have questions, please ask us before ordering. We are happy to help!
Customs and Duties
All packages imported to your country may be subject to customs, taxes or other fees. You are responsible for all applicable customs, duties, taxes and fees charged by your government. St. André cannot guarantee that you will or will not be charged any customs taxes or duties. Please contact your country's customs office prior to purchasing for respective charges and rates on packages coming from outside of your country.
How often do you ship orders?
We ship daily Monday-Friday. We, however, do not ship out on major U.S holidays including but not limited to:
Christmas
New Years
Thanksgiving
Memorial Day
Labor Day
We are a very small team and are constantly working to get out orders quicker and more efficient. If you have shipping questions, please reach out to us directly at social@standre.golf. We do our best to respond within 24 hours or less.
Returns FAQ's
Do you accept online returns / can I get a refund?
We accept all returns in exchange for store credit only.
How do I exchange my product?
Simply mail the item back to us to the address below within thirty days of receiving the order.
All returned items must be returned in the condition they were received - unworn, unwashed, and free of oil stains.
Wait, I had to pay to ship the item back to you?
Upon receiving the item back and inspecting it, we will gladly give you store credit plus free shipping on your next order to accommodate shipping back to us.
Anything else I should know?
St. André reserves the right to not accept returns if we feel like the item has been washed, worn, altered, damaged or otherwise (s)oiled.
To return an item please email us at social@standre.golf and simply mail the product to the address below.
St. André Golf
ATTN: Returns
1339 Seaboard Industrial NW
Atlanta, GA 30318
We are a small team and we understand how much it sucks to not have something come in as expected. We want to make it right so please email us at Social@standre.golf if you are not 100% happy with your purchase.